Privacy Policy & GDPR Compliance

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect only the information necessary to provide and improve our Service to you.

Personal Data

CapprossBins operates as a no-registration service. You can use our credit binning tools immediately without creating accounts, providing personal information, or going through any authentication process. We do not collect traditional personal data such as names, email addresses, or contact information.

Uploaded Data

CapprossBins is a credit binning analysis tool. We do not store, view, or collect the files or data you upload for analysis. Your data is processed in real-time on our servers and is not retained after processing is complete. We do not claim ownership of your data and do not use it for any purpose other than generating your requested analysis results.

Usage Analytics Data

We collect anonymous usage analytics through PostHog to understand how our services are used and to improve the user experience. This includes:

• Page views and navigation patterns
• Feature usage and interaction data
• Session duration and frequency
• Error monitoring and performance metrics
• Device and browser information (anonymized)
• Geographic location data (country/region level only)

This analytics data helps us identify issues, optimize performance, and enhance our services across both our main website (https://capprossbins.cappross.com) and Streamlit dashboard (capprossbins.streamlit.app).

Use of Data

CapprossBins uses the collected analytics data for the following purposes:

• To provide and maintain our credit binning services
• To monitor usage patterns and optimize service performance
• To identify and resolve technical issues and errors
• To understand user behavior and improve customer experience
• To track feature adoption and usage across our platforms
• To ensure service reliability and uptime

We do not use your uploaded data for any purpose other than generating the analysis results you request. Your uploaded data is processed and discarded immediately after analysis completion.

Service Providers

We use PostHog as our primary analytics service provider to collect and analyze usage data. PostHog is an open-source analytics platform that helps us understand user behavior and improve our services. PostHog processes analytics data on our behalf and is bound by their privacy policy and data processing agreements.

We may also use other third-party services for hosting, content delivery, and technical infrastructure. These services do not have access to your uploaded data and only process the analytics data necessary for their specific functions.

Analytics and Tracking

We use PostHog, an open-source analytics platform, to collect comprehensive usage data across our services. This includes tracking user interactions, feature usage, performance metrics, and error monitoring to help us build better customer experiences and identify potential issues.

The analytics data we collect includes:

• User actions and interactions with our interfaces
• Feature usage patterns and adoption rates
• Session duration and frequency of visits
• Error logs and performance monitoring data
• Device and browser information (anonymized)
• Geographic data (country/region level)

This data is used to optimize our services, fix bugs, improve performance, and enhance the overall user experience across both our main website and Streamlit dashboard. You can learn more about PostHog's data practices by visiting PostHog's Privacy Policy.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

GDPR Compliance

CapprossBins is designed with privacy-by-design principles and complies with the General Data Protection Regulation (GDPR). Since we operate as a no-registration service and do not collect personal data, our GDPR obligations are minimal.

Your Rights Under GDPR

Even though we don't collect personal data, you have the following rights regarding any analytics data we may process:

• Right to Access: You can request information about any data we process
• Right to Rectification: You can request correction of any inaccurate data
• Right to Erasure: You can request deletion of any data we hold
• Right to Data Portability: You can request a copy of your data
• Right to Object: You can object to processing of your data

To exercise any of these rights, please contact us at yasser.soliman@cappross.com. We will respond to your request within 30 days.

Data Processing Lawful Basis

We process analytics data under the lawful basis of legitimate interests (Article 6(1)(f) GDPR) to improve our services and ensure proper functionality. This processing is necessary for our legitimate business interests and does not override your fundamental rights and freedoms.

Data Retention

Analytics data collected through PostHog is retained for a maximum of 12 months. Your uploaded data is processed in real-time and immediately discarded after analysis completion.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please ask us at yasser.soliman@cappross.com.